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What Do I Do?
What you need to do when someone passes away depends on the circumstances
that surrounded the death.
Our simple guide explains
what these are likely to be and what happens in each of the four most common
situations.
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Funeral Notices
We can arrange for Funeral Notices to be published in local newspapers and
broadcast on local radio for you at whatever rate those media charge us.
But we also publish these notices at no charge whatsoever here
on our website
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Making a Will
Passing away without a will can cause problems for the loved ones that are
left behind. You can find out what those problems are and how then can be
easily avoided
by clicking here.
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Common Funeral Tasks
When a loved one passes away there are many things that need to be attended
to and many decisions that need to be made.
Our simple checklist will
help guide you through these things.
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Making Arrangements
What's involved in making funeral arrangements? Most people have very little
experience with this and can find it confusing. But our
handy guide explains the process
clearly and simply.
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Services And Wakes
Funeral services vary widely depending on the wishes of the departed and
their family.
Our quick guide explains the
main types of services and different options for wakes.
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 Death can take many people by surprise and very few of
us are naturally good at dealing with it. The information on this page is
for people who are close to others who've lost a loved one and who want to
help them cope as well as possible with their grief:
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Keep in touch. A brief visit or telephone call is usually
appreciated.
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Say little in the initial period. Before the funeral your brief embrace,
your press of the hand, your few words of affection and feeling may be all
that's needed.
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Avoid cliches. "Time heals all wounds", "You'll get over it", "He's
out of pain now" and "You're lucky to have other children" aren't likely
to help. A simple "I'm sorry" is much better.
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Be yourself. Show your own natural concern and sorrow in your own
way and in your own words.
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Make specific offers to help (such as running errands, cleaning, mowing,
answering the phone, preparing meals etc) instead of vague expressions such
as "call if you need me".
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Accept silence. If the mourner doesn't feel like talking don't try
to force conversation.
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Be a good listener. Accept what is said and whatever feelings are
expressed without criticism or judgement. Don't change the subject. And be
prepared to hear the same stories time and again if need be - repetition
is part of the healing process.
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Never say "I know how you feel". You don't.
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Use the name of the dead person unless asked not to.
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Provide support to bereaved children. They need to be included in
the grief of the family and should usually be allowed to stay in the family
home and not shielded from the grief of others.
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Allow the "working through" of grief. Don't whisk away the clothing
or belongings of the deceased or criticise any seemingly morbid behaviour
of the survivor. This is just their way of adjusting.
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Letters of sympathy can be very precious to the bereaved, especially
if the letters or notes are from the heart. Write of your love and memories
of the person who's died.
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Encourage the postponement of major decisions until after the period
of intense grief. Whatever can wait should wait.
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Write special occasions such as birthdays and anniversaries of the
death in a diary and call or send a friendship card as a reminder that you
care.
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Don't put a time limit on anyone's grief.
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If the bereaved feel like they're not progressing through their grief,
you could gently suggest that talking to a counsellor or joining a support
group might be helpful. If they don't think this is a good idea, that's okay
- don't push them.
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One final thought: although you may not feel qualified to assist someone
who's grieving, you should remember that (if approached in a sensitive and
caring way) your support could be the very thing that helps a loved one or
friend regain their equilibrium through a very painful and confusing time.
If you're prepared to enter into this pain and confusion, at the very least
you may help to decrease the grieving person's sense of isolation.
 And here are some other general points about grief that
may help people who are grieving just as much as those who care about them:
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Grief is a perfectly normal emotional and physical response when we've
experienced a significant loss and/or change in our lives. The death of someone
we love results in emotional responses such as disbelief, anger, guilt,
depression and a feeling of emptiness. Physical symptoms can include
sleeplessness, loss of concentration, appetite disorders, feeling detached
and general numbness.
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Grief responses are very individual and each person will react in
their own unique way. Certain chemicals are released by a grieving person's
body - sometimes for months after a death - which are normal. But these chemicals
change the way we think and feel. Often a birthday, Christmas and the first
anniversary of the death are especially difficult times. And it can take
many people as long as 2 to 5 years to re-adjust after a death of a loved
one.
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Grief affects us both emotionally and physically. Our thought processes
can alter for a time. Being vague and forgetful, fear of going crazy and
too much sleeping (or lack of it) are all perfectly normal. Some people say
they can see or hear the person who's passed on. Our bodily systems can also
change and more infections, coughs, colds and high blood pressure can all
occur with some grieving people. Naturally, if you have any of these symptoms
you should get them checked out by your doctor.
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When a loved one has suffered a long drawn-out illness, it's common to
feel relieved or glad when the person dies. In time you'll feel sad at
the loss of that person in your life and then perhaps experience great guilt
at your earlier reaction of relief (especially if the death has given you
greater personal freedom). But you shouldn't feel bad about having conflicted
emotions. Grief is like being on a roller-coaster and your emotions can change
from day to day or even hour to hour. When grieving, we need to be kind to
ourselves and not make judgements on our own behaviour. So if you find yourself
having a good day, enjoy it. The next day you could feel devastated again.
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A sudden death is different from an expected death. When someone is
dying we have the opportunity to deal with "unfinished business" and perhaps
lessen our regrets for things we wish we'd said or done. With sudden and
unexpected death there's usually been no opportunity for this, so the grieving
can be different. In those instances it can be most important to spend some
time with the deceased person (ie a viewing to say or last goodbyes).
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Children from the age of 3-4 years are aware that someone is missing
and need to be involved in the family with the funeral if they so choose.
Older children will often outwardly copy adults in their grieving (eg: crying
or not crying) while inwardly having their own grief reactions as individuals.
Children under the age of three need to be kept in their routine with primary
care givers as much as possible. Over that age they need to be told simply
and honestly what has happened and what will happen about a funeral and a
viewing, then asked if they would like to be there. They can accept matters
if they can choose. Often children will draw a picture, use a photo or a
toy to place in the coffin to say goodbye.
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It appears there are male and female types of grief responses. A typical
male reaction can be to not talk about things because this will "only cause
upset". Many men need to feel in control to be the "protector", "leader"
or "fixer" (though some women can use this method as well). A typical female
reaction, by contrast, is to talk over and over again about the deceased
person and the death, often with tears and emotion. These different (but
quite normal) reactions can cause stress in relationships.
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People in grief need acceptance of their emotions for however long it
takes for them to heal. Practical assistance with everyday tasks such
as shopping, cooking or minding children can be very helpful. Often the grieving
person is afraid that others are "sick of them" and won't ask for help. But
telephoning the grieving person on a regular basis (with their permission)
just to show you care can help them a lot. And so can allowing them to grieve
in their own individual way.
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